ticketing-software

Ticket Validation Process

STEPS FOR SCANNERS

  1. Open https://www.breconcountyshow.co.uk/home - you will see a link to VALIDATE TICKETS (https://www.breconcountyshow.co.uk/ticket-validation)
  2. Log into your Ticket Validator Account (eg. breconshow+val1@gmail.com)
  3. Choose your Camera (facing back)
  4. Set your Gate
  5. Aim the scanner at the ticket - wait to see the green circle 
    • Green Circle - congratulations, you've scanned this attendee in, they can enter the event
    • If it won't scan, you can try to
      • point the phone away, and back again, or
      • Zoom into the QR code, or 
      • Flatten the piece of paper, or
      • Step out of the direct sunshine which might be making it hard for the camera to see the code
    • If you get a RED circle, 

 

GENERAL INFORMATION
Ticket validation is done using a mobile phone it does NOT need any special scanning device

To validate tickets you need to have an account on your site that has the correct privileges to allow you scan tickets. These different accounts will let you know how many tickets were scanned in at each entry point for your venue.

The ticket validation is done through a system page which is called "ticket-validation".

To access this page you can use a short cut link which is on the dashboard page, or go directly to this link ticket-validation

The admin dashboard of your site, will report live figures of tickets scanned at each entry point.

See below demonstration of the validation process for paper tickes and those scanned from a phone.

Validate-Ticket-View-brecon

Validating Paper Tickets

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Checklist (min 3 days before event)

Validate-Ticket-on-Phone-View-brecon

Validating Tickets on Phones

ARD Ticket Scanning - Fail on Scanned Ticket

Ticket Scanning FAQs

Brecon-Sample-Ticket

Sample Ticket

What do I need to scan tickets?
To scan tickets, you’ll need:

  • Simplest device is any mobile phone with a camera
  • A stable internet connection
  • Access to a web browser on your device (e.g., Google Chrome, Firefox, Safari, Microsoft Edge)

There’s no need to install any special software — ticket scanning can be done directly through your browser.

Who can scan tickets?

  • Any user assigned the Ticket Validation role can scan tickets.

  • You can create dedicated scanning accounts, such as "Ticket Validator 1", "Ticket Validator 2", etc.

  • These accounts do not need to be tied to personal names.

Managing Scanning Users
Only the primary Admin can create new user accounts.

When setting up a new user, you’ll need to assign them:

  • An email address
  • A password

Share these credentials with the relevant team members responsible for scanning.