As we prepare for ticket scanning, please review the following final checks. In addition, we kindly request the contact details for the person(s) responsible at each gate, so we can ensure smooth communication on the day — whether they need to reach us, or we them. Please include us in a Gates WhatsApp group, should we be required if any serious issue arises (numbers below).

 

Gate Tickets Manager:

Name

Phone Number

Email Address
     

 

Main ARD Tickets Point of Contact: Ciara Kinnarney

Phone: +353 86 3135687 (WhatsApp/Signal/Phone) 

Email: ckinnarney@ardsoftware.com 

 

Devices:

Total Devices:

Make / Model of Phone / Device

Number of Personnel

Number of Gates & Names

Gate Opening / Scanning Start Time

10 

Apple iPhone SE

10

5 (Gate 1,2,3,4,5)

  

 

Ticket Scanning Checklist for your Event:

  • Confirm the number of accounts required and phones available, making sure that you have enough people scanning at each entry point. We recommend a minimum of 2 stewards at each gate.
  • Verify / Setup Validator accounts
  • 2 Ticket Manager Accounts active
    • breconshow@gmail.com
    • breconshow+ticketmanager@gmail.com
  • 12 Ticket Validator accounts created
    • breconshow+val1@gmail.com up to breconshow+val12@gmail.com
    • breconshow+val1@gmail.com
    • breconshow+val2@gmail.com
    • breconshow+val3@gmail.com
    • breconshow+val4@gmail.com
    • breconshow+val5@gmail.com
    • breconshow+val6@gmail.com
    • breconshow+val7@gmail.com
    • breconshow+val8@gmail.com
    • breconshow+val9@gmail.com
    • breconshow+val10@gmail.com
    • breconshow+val11@gmail.com
    • breconshow+val12@gmail.com
    • Password for all accounts: S**********#
  • You can add more users as many as required. View current list from Administration > Users > Role > Ticket Validator. Under TICKET VALIDATOR role - add or remove permissions for any user on the platform.
  • Suggestion: Label the phones that are Ticket Validation phones
  • Support Documents - for Gate Tickets Manager and Ticket Scanning Stewards
  • Videos and Guides: https://www.breconcountyshow.co.uk/ticket-validation-process
  • ‘Test Ticket - No Entry’ ticket has been created for you to test with - create
  • WhatsApp Group (or Signal or other messaging service) (Recommended)
    • The Tickets Team should be added into a WhatsApp group, with the Gate Manager, and an ARD Technical support person added to the group, at a minimum
    • In the group, add the Links to the support page
    • Ticket Validators can message in any issues arising
    • ARD Software Contacts to add:
      • Ciara Kinnarney +353 86 3135687
      • Geoff Liffey +353 87 7643860
      • Loughnan Hooper +353 87 8241782
  • ARD Tickets Support Available for live Online Training
    • Run over Google Meet / Zoom / Teams / any other method
    • 10-20 minutes chat to check in, and have a quick run through the process